Refund policy

At vedadesh.com, your satisfaction is our top priority. We want you to love your new clothing, but we understand that sometimes things don’t work out as expected. We have designed this policy to be as transparent and stress-free as possible.

1. Return Eligibility Criteria

To be eligible for a return, your item must meet the following criteria:

  • The item must be in its original, unworn, unwashed, and undamaged condition.

  • All original tags, labels, and packaging must be attached and intact.

  • The item must be accompanied by the original receipt or proof of purchase.

2. Return Timeframe

You have1day from the date you received your order to initiate a return or exchange request. Unfortunately, we cannot accept returns requested after this period.

3. Non-Returnable Items

For hygiene and safety reasons, the following items are final sale and cannot be returned or exchanged:

  • [List items, e.g., Innerwear, socks, or personalized/customized products].

  • Items marked as "Final Sale" at the time of purchase.

4. How to Initiate a Return or Exchange

If your item is eligible, please follow these steps:

  1. Contact us at [vedadesh.support@gmail.com] with your order number and the reason for the return.

  2. Our team will review your request and provide you with a return shipping address.

  3. Pack the item securely and ship it back to us.

5. Return Shipping Costs

  • Defective or Incorrect Items: If you receive a damaged, defective, or incorrect item, we will cover the return shipping costs. Please contact us immediately so we can provide a prepaid return label.

  • Customer Preference: For returns due to change of mind or size issues, the customer is responsible for all return shipping costs. We recommend using a trackable shipping service as we cannot guarantee that we will receive your returned item.

6. Damaged or Defective Products

We take great care in packaging your orders, but if you do receive a damaged or defective item, please email us at [vedadesh.support@gmail.com] within [1] days of delivery. Please include clear photos of the defect, and we will prioritize sending you a replacement or issuing a full refund.

7. Refund Process and Timing

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and whether your refund is approved.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

  • Please allow [4 to 5 days ] for the funds to appear in your account, depending on your bank or payment provider’s policies.

We are always here to help! If you have any questions about our policy or need help with a specific order, please reach out to us at [vedadesh.support@gmail.com].